Support
Need help with the InstaCode Dispatch app, your dashboard, a booking, or a charge? Email us and we'll help you sort it out.
Email support
Send us a message describing the issue, and the phone number or email on your account if you have one, so we can find your records quickly.
Email help@instacodedispatch.comWhat to contact us about
- App and account issues — trouble logging in, syncing, or using the InstaCode Dispatch app or owner dashboard.
- Bookings and dispatch — questions about a job, appointment, or how the AI phone assistant handled a call.
- Billing and payments — questions about a charge, invoice, or a payment processed through Stripe.
- Privacy requests — to access or delete information we hold about you, see our Privacy Policy for how to do that.
- Anything else — general questions about the service, feedback, or bug reports.
Response time
We read every message and aim to reply within one business day. Response times may be longer on weekends and holidays.
Looking for the locksmith you booked?
This address is for support with the InstaCode Dispatch platform itself. If you need to reach the locksmith business handling your job directly, use the contact details they gave you when your appointment was booked.
Related
See our Privacy Policy and Terms & Conditions for how the service works and how we handle your information.